Terms of sale
These conditions govern sales by Rasl’Bitume of the categories or nature of the products marketed by the website.
Article 2 - Price
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company
Rasl'Bitumen. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders regardless of their origin are payable in euros.
Rasl'Bitume reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availablity.
The products remain the property of Rasl’Bitume until full payment of the price.
Warning: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
Article 3 - Orders
You can order:
On the Internet
The contractual information is presented in French and will be subject to confirmation at the latest when your order is validated.
Rasl'Bitume reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in case of difficulty concerning the order received.
Article 4 - Validation of your order
Any order appearing on the website implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.
All the data provided and the recorded confirmation will constitute proof of the transaction.
You declare that you are fully aware of it.
The order confirmation will constitute signature and acceptance of the operations carried out.
A summary of your order information and these General Conditions will be sent to you in PDF format via your order confirmation email address.
Article 5 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated.
Payment for your purchases is made by credit card using the secure Stripe system or by PayPal.
The card is debited only when the order is dispatched. In the event of split deliveries, only the products shipped are debited.
Article 6 - Withdrawal
In accordance with the provisions of article L. 121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
Return costs are at your expense.
In case of exercise of the right of withdrawal, the company Rasl'Bitume will reimburse the sums paid, within 14 days of notification of your request and via the same payment method used when ordering.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L. 121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
The supply of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer's specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the professional's control.
The supply of audio or video recordings or computer software when unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions concluded during a public auction.
The supply of digital content not supplied on a material medium, the execution of which has begun after the consumer's prior express agreement and express waiver of his right of withdrawal.
Article 7 - Availability
Our products are offered as long as they are visible on the raslbitume website. com and within the limit of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.
Furthermore, the website raslbitume. com is not intended to sell its products in large quantities. Consequently, Rasl'Bitume reserves the right to refuse orders for 10 identical items.
Article 8 - Delivery
The products are delivered to the delivery address indicated during the ordering process.
In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code . If in the meantime you receive the product, we will reimburse it and the delivery costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, the company Rasl'Bitume cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.
Article 9 - Warranty
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.
All complaints, requests for exchange or refund must be made by email within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions. ) The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
Article 10 - Liability
The products offered comply with current French legislation. Rasl’Bitume cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importing or using the products or services that you plan to order.
Furthermore, Rasl’Bitume cannot be held liable for damage resulting from improper use of the purchased product.
Finally, Rasl'Bitume cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.
Article 11 - Applicable law in the event of disputes
The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.
Article 12 - Intellectual Property
All the elements of the Rasl'Bitume site are and remain the exclusive intellectual property of Rasl'Bitume. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of Rasl'Bitume.
Article 13 - Personal data
Rasl’Bitume reserves the right to collect personal information and personal data about you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.
They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
Article 14 - Archiving Evidence
Rasl'Bitume will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
